Consider to outsource, but don't know where to start?

For CTOs and Heads of Engineering who want great software, without the hassle of hiring, managing, and firefighting operations.

Too much hassle? Need to lower costs?

You consider to outsource, because:

  • You spent too much time searching for good engineers.
  • Your span of control is too wide – too many people, too many moving parts or too much firefighting.
  • You need to lower costs without destroying quality, speed, or your roadmap.
  • You don’t want to endup up with poor quality people. You want to do it right the first time.

And you’ve got questions around:

  • What to outsource?
  • What are the options and choices to make?
  • How to prevent low quality or chaos?

 

Let’s have a further look at these questions.

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You want to outsource,
You don't want new problems

Hiring is slow and expensive

Good engineers are hard to find, harder to keep, and your best people are overloaded.

Our advice:

This is a good reason to consider outsourcing. But it’s important to keep high standards. So discuss the hiring process, the attrition rates, how the people are trained. Also look at Glassdoor and other sites to see if people like to work for this company.

Your span of control is too heavy

More teams, more products, more projects, more operational noise. You want to get more time for strategy.

Our advice:

This is also a good reason to consider outsourcing. But check how they manage projects. Do you pay a lot for overhead? Or do teams just take ownership and deliver results?

Do more with less

You’re under pressure. You have Less budget, less headcounts, but same or higher expectations.

Our advice:

Don’t look at hourly rates only. You get what you pay for. Look at the value per euro. One good engineer can do the job of 2 mediocre engineers.

Why outsourcing can feel risky
Most CxOs we talk to, share the same fears:</span.

Loss of control

“Will I still own the architecture and technical direction? Will we meet our deadlines?”

Low quality

“Will I keep high quality? Will my users be still satisfied? Will the codebase be maintainable in 2 years?

Hidden costs

“Is cheap really cheap when you count delays, rework, and overhead?”

Bad experiences in the past

“We tried it once. It was chaos.”

At DevOn, we have 20+ years of experience
of doing outsourcing different.

When you consider offshore Ask yourself:

What to outsource first?

Develop Features, maintenance and/or operations?

Where to?

to nearshore, offshore or blended?

Security and Quality too?

Or not for now?

How to avoid horror?

You don't want new problems. You want high retention (low attrition), high quality, candor culture, ownership.

Which technologies?

Full stack? Or only frontend or backend?

That's why we start with an advice.

And not with a solution

How we help you make the right decision
that will solve your challenges
not create new ones.

With over 20 years of experience, NPS of 95 and attritions below 3%.

We know what’s crucial in making proper choices

Online 45 minute call

We talk about your situation, your challenges. The things you want to solve and the things you want to achieve. 

Analyse your situation, assess your maturity

We do an assessment of your current situation. We look at the maturity of your SDLC, your operations and your services.

Advice

We advice on:

  • Timelines,
  • Scope,
  • Location (near- or offshore, or blended)
  • Governance model
Less hassle, more time for strategy

You’ve made the right choice to offshore. That saves time and hassle. Giving you more time for important matters.

More details around the different types

Nearshore vs Offshore

We talk about nearshore when (geographical) distance is low and offshore when that’s large. For Europe, nearshore is often within Europe and offshore is India or South-America.

Considerations

Features vs
Managed

Outsourcing features means the partner builds the (software) features and handles testing, releases, quality and maintenance.

We talk about managed services, when the partner gives 24/7 support, SLAs. The partner is also responsible for backlog- and incidentmanagement.

Considerations

Staffing vs GCC

Staffing means the people are hired by your partner, you pay for the work they do. The partner is responsible for hire, illness, training and (if needed) firing.

GCC (Global Competence Center) means that the people are on your payroll, you have a local legal entity. The partner helps you setup the GCC and after 2 to 4 years, you get the keys.

Considerations

Frequently asked questions

Where should I start if I’ve never outsourced before?

Start with advice, not execution. In a short call or assessment, we help you decide what to outsource (features, maintenance, operations), how to stay in control, and what model (nearshore, offshore, managed services) fits your situation.


No commitment needed — clarity first.

Most CTOs start with one of these:

  • Feature development (product squads)
  • Platform engineering (CI/CD, infra, cloud)
  • Maintenance & refactoring
  • 24/7 operations and incident management
 
You keep ownership of architecture, roadmap, security, and quality.
We take care of execution, engineering excellence, and operations.

This is important. Don’t look at low hourly rates only. Great engineers still need a proper salary.

When considiring partners, look at attrition rates, years of experience, what you pay for overhead.

DevOn hires only the top 1 out of 20 engineers, pays them above market, and trains them continuously in:

  • AI in the SDLC
  • Coding standards & architecture
  • DevOps, DORA, CI/CD
  • Security & test automation
 
It’s why CIOs give us an NPS of 95 and why developers stay with the same customer for years.

Good to check. When the location is in a techhub, it means that there is a good university and many other technology companies. That attracts talents and people stay in the region.

In large enough techhubs (like Bangalore), all technologies are available. So your tech. stack is covered.

The governance model is crucial. 

It should contain at least:
  • Culture & Communication – how do we let the teams take ownership, be candor?
  • Rhythm & metrics – how often do we measure, how do we adapt and improve?
  • Architecture, security, coding guidelines
  • Clear Definition of Done
  • Transparency through dashboards, KPIs, and DORA metrics
  • Pay only for the great developers, or also for the overhead?

Stop wasting time on firefighting.

Start with outsourcing that suits solves your challenges